How does it work?
Schedule your appointment online or reach out to me directly for scheduling, I show up at your door with everything I need, do my work, and you're left with a piano that sounds good again. It's as easy as that!
Have Questions?
Common Questions About Piano Tuning
Answers to the questions people ask most before booking a tuning.
How much does it cost?
A standard piano tuning is a flat $160, paid at the appointment — simple, transparent pricing with no surprises. Minor adjustments are handled during the visit at no extra charge. If you're in Kenner, Metairie, or nearby New Orleans neighborhoods, weekday evening appointments are available, with weekend service across the wider area.
How long does a tuning appointment take?
The whole appointment usually takes 2-3 hours. The first 10-15 minutes are spent assessing the piano and getting it ready for tuning. A fine tuning takes 60-90 minutes. If it's been a while since the piano's last tuning, it may need a pitch raise first. A pitch raise adds another 30 minutes or so. Either way, I'll give you a heads-up before I start. When the tuning is complete, I make sure everything is put back together properly before I pack up and head out.
My piano hasn't been tuned in years. Is that a problem?
Not a problem! Neglected pianos often need a pitch raise before the fine tuning, but I take care of both in one visit. The before & after is usually quite dramatic, so check out the video to hear for yourself! One small heads-up: on very old pianos with aged or rusty strings, a big pitch raise does carry a risk of a string breaking. I'll always assess the piano first and walk you through the options, and nothing happens without your say.
Do I need to do anything to prepare?
Just make sure I can access the piano, that it's been cleared of personal objects, and that the room isn't too noisy while I work. It's also helpful if the home's temperature remains consistent throughout the appointment — this helps the tuning stay stable. I bring all my own tools, including a blanket to rest the piano parts on while I work.
Are you licensed and insured?
Yes! Chase Tunes Pianos LLC is fully licensed and insured.
How often should a piano be tuned?
Twice a year is the sweet spot: spring and fall, when humidity swings mess with the soundboard the most. Especially in a climate like ours in south Louisiana. Heavy players might want every 3–4 months. Either way, once you hear how good it sounds after a tuning, you'll want to keep it that way.
What payment methods do you accept?
I accept cash, check (made out to Chase Tunes Pianos LLC), credit card, and online payments through Venmo.
What areas do you serve?
I'm outside your service area. Can you still tune my piano?
Possibly! The service area is a guideline, not a hard line — I regularly make exceptions depending on scheduling and location. If you're outside the boundary, just reach out by phone, text, or email and I'll let you know if I can make it work.
When I do travel outside the service area, a travel fee of $1.25 per mile applies, measured from the closest edge of the service area boundary to your location (not from my home base). For example, if your home is 8 miles past the boundary, that's 8 × $1.25 = $10 added to the standard $160 tuning, for a total of $170. If you're 20 miles past the boundary, that's 20 × $1.25 = $25, for a total of $185. I'll always calculate and confirm the exact fee with you before booking, so there are no surprises.